Shipping & Returns
If you change the care of placing an order, you can cancel at any time before we shipped the package and cancellation fees apply 25%. Most orders are shipped within 1-2 days, so if the order has already been sent, the request is refused for cancellation.
Return / replacement
If there are problems with the product, you must contact us within 3 days, because you can, or return request is denied.
We provide return and exchange service in the following three cases:
1. We have made some mistakes shipment of the goods (eg wrong size, wrong color or wrong style), or the goods have a problem (not damaged by human factors) quality, you can send back to us for free as soon as we your return package. The product must deliver our quality control department, if there is a problem, we will send a new product or your money.
2. If you are not satisfied with our products (goods are in good condition), and want them back. You have the burden of all shipping costs.
3. To product by changing its own problems (choosing the wrong size, wrong color or wrong style) .You must pay all shipping rate.
If there are problems with the product, you must contact us within 3 days, because you have them, or refund request will be rejected.
We do our best to provide customers with efficient service and get satisfaction. If you are not on your purchase, we are happy to offer a full refund (or send a new pair) in the following terms:
1. We send many errors of the goods or the goods have any quality problem (not damaged by human factors) are made, and we do not want to change a new pair, but the payment. You must return the product to us. When we receive the product and ensure that they are non-human factors or non-resistant external damage, we will issue a refund.
2. I promise to deliver products and exceptional quality of customer service. We work to ensure that all listed on our website are in stock, and the price is right and proper. In the unlikely event that an item ordered is unavailable or unable to process your order, we will notify you within 24 hours to change the order or money to play.